Privacy policy

If you are under the age of 18, we require that you inform a parent or guardian of Sofia Simões Jewellery's Privacy Policy and Terms and Conditions, as well as require your consent to the Privacy Policy and Terms and Conditions before registering at Sofia Simões Jewellery or place an order.

The following information is provided by Sofia Simões Jewellery to enable our online visitors to be fully informed about our Privacy Policies. By visiting sofiasimoesjewellery.com you accept and agree to the practices described in this Privacy Policy and the Terms and Conditions.

Please note that this policy applies to Sofia Simões Jewellery and/or its subsidiaries, but not to websites maintained by other companies or organizations with which we link. Sofia Simões Jewellery is not responsible for any personal information you send to third parties through our website. Be sure to read the Privacy Policy of these other companies or organizations before submitting your data. In addition, from time to time Sofia Simões Jewellery may employ third party business partners to collect personal information on behalf of Sofia Simões Jewellery. In such cases, such third parties will be subject to confidentiality agreements and instructed by Sofia Simões Jewellery to fully comply with Sofia Simões Jewellery's Privacy Policy as set forth herein.

WHAT PERSONAL INFORMATION DO WE COLLECT AND HOW?

Sofia Simões Jewellery collects personal information in a variety of ways when you place an order or register for a service offered by Sofia Simões Jewellery. If an order is placed with us, we need to retain personal information, including your name, email address, telephone numbers, home address, shipping address(es), and credit card billing so that we can process and service your your request. In addition, we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your phone number. This number can be provided to our courier for delivery services. These details allow us to process your order and inform you of the status of your order.

OTHER INFORMATION WE COLLECT THROUGH OUR SERVICES

As a user of our services, we may collect non-personal data about your use of the website, such as pages visited, times and volume of use of the services, as well as traffic data. Traffic data includes logs, network details, logon or access times, session durations, and data from similar systems.

AND THE COOKIES

Our website uses cookies to track how often you visit our website, the contents of your shopping cart, past purchases and to provide content specific to your interests. (A cookie is a piece of information that is stored on your computer's hard drive by your web browser that tracks your movements across websites). Most browsers are automatically set to accept cookies, but you can usually change your browser settings to prevent automatic acceptance. If you choose not to receive cookies, you will still be able to use most features of our website, including the ability to purchase items.

HOW WE MAY USE THIS INFORMATION, INCLUDING ANYONE WITH WHOM IT MAY BE SHARED

Sofia Simões Jewellery may use your personal information for order processing, payments and to provide you with a personalized shopping experience. We will also use your data to fulfill and deliver your orders and manage your account. Your personal information may also be verified with credit agencies to prevent fraud. Where there is a legal obligation to do so, we may disclose your information to any relevant regulatory body. We collect statistical information about website traffic, sales and other business information that we may pass on to trusted third parties, but these statistics do not include any information that can personally identify you. We look at it as a value-added service that helps you find useful products or services. We strive to limit the use of your information to the offers we think you would like to receive. Finally, we may use your personal information for our internal marketing and demographic studies, along with non-personal data to monitor customer patterns so that we can consistently improve the design of our website to better meet the needs of our visitors. If we change our policy on disclosure to third parties, we will inform you and give you the option to opt out.

WHEN SAVING YOUR PERSONAL IDENTIFYING INFORMATION

We will only collect personally identifiable information to the extent deemed reasonably necessary to serve you for our legitimate business purposes as set out above, and we will use our best efforts to maintain appropriate safeguards to ensure the security, integrity and privacy of the information you provide to us. provided. When you place an order or access your account information, we will use Secure Socket Layer (SSL) encryption which encrypts your information before it is sent to us to protect it from unauthorized use. Furthermore, we will take reasonable steps to ensure that the third party business partners to which we transfer any data provide sufficient protection for that personal information.

WHERE AND HOW TO ASK QUESTIONS OR FILE COMPLAINTS

If you need more information about our Privacy Policy, please send an email to info@sofiasimoesjewellery.com

YOUR PERMISSION

By visiting sofiasimoesjewellery.com, you are accepting and agreeing to the practices described in this Privacy Policy and Terms and Conditions.

By using our website, you (the visitor) agree to allow third parties to process your IP address in order to determine your location for currency conversion purposes. You also agree to have that currency stored in a session cookie on your browser (a temporary cookie that is automatically removed when you close your browser). We do this so that the selected currency remains selected and consistent when browsing our site, so prices can be converted to your (visitor's) local currency.